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Case Manager II & III - NYC Area & Ellenville (Substance Abuse Treatment)


Cape Road-Ellenville, NY

Ellenville- Ellenville, NY

Women's Vet's Program Ellenville, NY

Young Mother's- Manhattan, NY

Richmond Hill- Queens, NY

Reports To:

Assistant Director of Clinical Services

Major Functions:

The Case Manager II provides case management/counseling/advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate the client recovery/rehabilitation process. These goals are accomplished by providing individual and group counseling, making appropriate interventions as needed, and maintaining the healthy integrity of the program environment.

Specific Duties and Responsibilities:

  • Provides case management/advocacy services to an assigned caseload.
  • Participates in monitoring the therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
  • Provides individual counseling and facilitation of caseload group meetings and other assigned groups.
  • Provides psycho-education and counseling germane to chemical dependency and relapse prevention.
  • Administers appropriate behavioral interventions as needed.
  • Provides role-modeling to Case Manager I staff.
  • Fills gaps in client services and programmatic activities created by fluctuations in staffing patterns.
  • Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition, and discharge plans with individual clients.
  • Assumes staff-on-duty assignments as requested, including the observation of urine specimen collection.
  • Assumes responsibility for medication management including the direct observation of clients during medication pass for adherence to their prescribed medication regime.
  • Conducts facility/safety runs and room checks as assigned to visually assess clients for the use of alcohol/ drugs or the environment of care for unsafe conditions.
  • Ensures the maintenance of accurate, complete, timely and high quality client records and reporting of client information that comply with external regulatory standards and agency policy and procedure.
  • Adheres to all responsibilities and duties of a New York State mandated reporter.
  • Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
  • Works cooperatively with other staff as a member of the interdisciplinary team.
  • Functions as a liaison/advocate to clients' families and/or other agencies as needed.
  • Provides outreach/education/prevention services to the local community, schools, groups, and agencies as necessary and as approved by management staff.
  • Provides crisis intervention/management, generating referrals to Mental Health Services and other provider resources, as indicated.
  • Performs other duties as requested.

Job Requirements:

  • Strong individual and group counseling skills.
  • Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
  • Strong writing skills, competencies in writing goal based/person centered treatment plans and progress notes.
  • Ability to participate in CPR and First Aid training.


  • High School Diploma or GED and CASAC-T with one year experience in a substance abuse treatment setting.
  • CASAC-T certification required,CASAC certification preferred
  • Bachelor’s degree with course work relevant to the human services profession.
  • Basic keyboard skills and computer literacy (Window based environment and Microsoft Office knowledge preferred).
If you are interested in this position, please submit your resume with a cover letter to