Quality Assurance & Control

At Samaritan Daytop Village, quality of care is the foundation of everything we do. For over 60 years, we have strived for the highest standards across all aspects of our operations, ensuring the best outcomes for those we serve. By integrating Quality Assurance and Control into our daily practices, we monitor, evaluate, and refine our programs to meet legal and regulatory requirements while exceeding client expectations.

Our Commitment to Quality

We see quality as not just a goal, but a responsibility. We hold ourselves accountable across all areas, including administration, clinical services, business operations, marketing, and financial management. To achieve this, we enforce rigorous quality standards that all employees, third-party vendors, partners, and stakeholders are held to.

Quality Assurance & Control
Quality Assurance & Control

Corporate Compliance Policy

The Corporate Compliance Policy ensures ethical practices and regulatory compliance at every level of our organization. By fostering transparency and accountability, we maintain the integrity of our operations.

Corporate Compliance Policy
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Key Components of Quality Assurance

Reviewed and updated annually, the Corporate Compliance Program emphasizes:

Detect and prevent

Prevention and detection of any wrongdoing, questionable activities, or practices

Investigate

Immediate reporting and timely investigation

Correct

Timely correction of the identified issue

Incident Reporting

We actively identify and address potential issues through our incident reporting systems. This proactive approach ensures a safe and supportive environment for clients, staff, and stakeholders.

To report an incident of Medicaid waste, fraud, or abuse, contact the Samaritan Daytop Village Quality Assurance Compliance Department confidentially at:

To file a report when a person with special needs has been abused, neglected, or mistreated:

  • Vulnerable Person’s Central Register Hotline: 855-373-2122
Accident report form with pen on wooden background.

Certifications and Accreditations

Samaritan Daytop Village proudly upholds certifications and accreditations from leading regulatory bodies and industry organizations, underscoring our commitment to excellence in care and operations.

  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Certified Community Behavioral Health Clinics (CCBHC)
  • Certified in Healthcare Compliance (CHC)
  • JACHO accreditation
  • Investigator Certifications:
    • Justice Center for the Protection of People with Special Needs
    • Interagency Council of Developmental Disabilities Agencies, Inc.
    • Significant Incident investigations
      New York State Office of Addiction Services and Supports
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